5 Step Process

Invoices alone do not provide enough information to take control of your utility costs, therefore our five-step process will provide you with all the additional information you need in order to take control and manage your utility costs.

Total Solutions Management

Total Solutions Management (TSM) is focused on providing the best value the market has to offer for business utility procurement as well as becoming your outsourced provider of account management and service fulfillment.

Our expertise and knowledge allow TSM clients to benefit from cost reductions achieved through better procurement, improvements in operational efficiencies, and offer a full end-to-end utility management solution regardless of the complexity of their portfolio or consumption, all whilst trying to offer the most responsible and sustainable tariffs. 

Utility Services

We are utility procurement specialists, 100% independent, dealing with the major UK energy providers along with a number of trusted smaller providers.

Organisations should manage their energy efficiently so that they reduce costs and operate in a more sustainable way.

We utilise our expert market knowledge to advice on the best time to go to market and ensure you are on the most effective pathway to improve energy efficiency to continuously make improvements.

  • Gas

    What makes our gas service stand out from the others is our in-depth knowledge of the diverse range of gas products available on the market today. We are independent but maintain close working relationships with all the major gas suppliers.

    We can deliver a range of gas quotes for your exact business requirements and recommend the most suitable contract type and length.

  • Electricity

    With the increasing complexity of the electricity market, it is important to have an expert partner on hand to guide you through the market. With regulations such as P272 and both non half-hourly (NHH) and half-hourly (HH) supplies, MOP agreements, various distribution charges and CCL, the market is increasingly confusing.

    We provide a bespoke strategy to manage the procurement of electricity for each individual client.

  • Water

    The water market only recently deregulated and we can cover all water service requirements from tariff analysis, water efficiency and water procurement solutions.

    We handle the whole process on your behalf from advising you on the information of deregulation to securing you the most cost-effective tariff with the most suitable supplier.

  • Telecoms

    Telecoms, data and voice spend has rapidly escalated and can form a large part of an annual IT budget as organisations embrace new technologies that are data-driven and shift to mobile and home working.

    Our experts undertake a deep analysis, review, and payment recovery on your existing telecoms contracts, as well as looking to drive down your costs.

Management Services

It is not just about giving you expert advice when it comes to tendering and procurement. It is about providing the very best ongoing management support in all areas related to your utilities, from infrastructure requirements through to administrative support and reporting information.

  • MOP Agreement

    A MOP agreement covers the supply of the meter, maintenance, and the necessary communication for sending data. It is standard practice to lease a half-hourly meter from a meter operator. A MOP contract is usually a five-year agreement and has an annual charge.

    This is a separate agreement and independent of any electricity agreement you have with your supplier.

  • Metering

    Smart meters mean you are no longer reliant on estimated reads and additionally provide you with accurate information on the amount of energy being used. This displays accurate real-time information that allows you to measure your consumption over a set period of time, improve forecasting of demand and plan future costs.

    We organise Smart meter installations on your behalf, as well as ensuring you are on the right tariff for your business. 

  • Billing Reconciliation

    Our invoice validation software performs numerous checks to ensure even the most complex energy invoices are correct. With the increasing complexity of suppliers billing systems, there may well be a number of historical areas waiting to be recovered. Carrying out historical audits could uncover and identify billing errors over the past six years.

    This provides peace of mind that the bill is accurate, as it has been estimated 10% of utility invoices contain errors.

  • Capacity Review

    A capacity review looks at the peaks in your electricity use in relation to how much you are allocated to use. There are costs associated with your demand levels and our analysis can help uncover savings.

  • New Connections

    If you have a site that needs new utility connections we are able to help. Distribution Network Operators deal with large numbers of enquiries every month for new electrical connections, and it is often a difficult and complex process. We are able to work with our partners to offer a cost-effective and focused alternative for customers when procuring new connections.

    We have the resources to tackle projects of any scale. These may be single-site connections to larger infrastructure developments.

  • Site Works

    Areas covered include design, offsite civil works in the public highway, duct/cable installation, sub-station installation, test and commission. We work closely with all stats to co-ordinate and schedule works in line with the main contractors' requirements and constraints.

    For a no-obligation proposal and outline design, we would require little more than a site location map, a scaled site plan (electronically if possible) and details of the required load.

  • Change of Tenancy

    We provide services for businesses, landlords and managing agents with multi-let and multi-tenanted buildings. if you have a tenant that is moving in/out of a property, we will ensure the suppliers process the change of tenancy efficiently.

    We can also ensure the property has an appropriate tenant metering system to accurately collect consumption data and ensure correct apportionment.

Contact Us

Total Solutions Management


82A High Street
Ware
Herts
SG12 9AT

Tel: 0845 625 6251
Email: enquiries@totalsolutionsmanagment.com

GDPR Registration No: ZB379739

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